PROVIDING WHAT YOU NEED
PROVIDING WHAT YOU NEED
Infinity Training and Development offers a wide range of training services with the necessary tools and expertise to help improve your business. We partner with our clients from start to finish, focusing on their needs while producing new ideas, developing effective strategies and designing high quality and scalable solutions.
INFINITY TRAINING AND DEVELOPMENT SERVICES
DISCOVER OUR EXPERTISE
The Reception and Receptionist are one of the most important areas of your company, as your clients form their initial opinions of your company there!
We provide specialist training for all Receptionists including Medical Receptionists.
* Customer Service
Once we have established your needs as a company, we design a tailor made training course based upon our findings.
The training courses range from half a day, full day or ongoing weekly/ monthly training.
* Active Listening
* Working as a team
* Problem solving
* Why have meetings? The reason for them
* Root, cause, analysis
* Lateral thinking
*Decision making techniques
Working along side your staff, we devise a training progamme appropriate for your clients, your people and your company.
We also have many tried and tested courses available.
* What is customer service?
* Putting customers first
* Accountability and impact on results
CUSTOMER SERVICE TRAINING
ABOUT INFINITY TRAINING AND DEVELOPMENT
Infinity Training and Development was born from an idea to fill a gap in the Market for companies who needed extra training for their staff. We have been providing Training in various forms for almost twenty years.
Infinity provides Management Training, Customer Service Training, Wellbeing and De-Stress/Stressbusting Techniques. Also, we specialise in Assertiveness and Confidence Training for Medical Receptioinist, including doctors and dentists receptionists. We assist your company in motivating employees and encouraging them to work more productively.
Making changes can be difficult-"We have always done it this way"-Infinity helps make the transition easier. We are passionate about people and want to bring out the best in your employees. Training helps to develop soft skills; such as better time management, better communication, motivates and develops skills. Training improves the ability to work better, increases confidence, removes a fear of failure and improves self esteem- all resulting in better motivation.
"We engaged Linda for courses in management training and customers services. This was to empower our own people to push their boundaries and train to be leaders within our company. Both courses which were managed over several weeks were found to be beneficial by all attendees and has led to a noticeable positive change in attitudes, temperaments, empathy and problem solving. I would not hesitate to recommend Linda to assist your business. "
SALES DIRECTOR / INVOSYS
"The Stressbuster day was a huge success where all the carers felt they had a mini holiday."
©2018 by Infinity Training and Development.